County of Summit Developmental Disabilities Board


Service & Support Administration (SSA)

Service and Support Administration (SSA) is a set of Ohio Department of Developmental Disabilities (DODD) mandated functions to be provided by the Summit DD. Persons eligible for SSA include individuals three years of age or older who request SSA services and persons served receiving home and community-based services. Summit DD Board may provide SSA services to other individuals upon special request. All SSA services are provided to persons served at no cost.  All persons served may request their records to review at no cost.

 Service and Support Administration functions include:

• Establishing the eligibility for Summit DD services;
• Assessing individual needs for services;
• Developing and monitoring individual service plans with the active
   participation of the person served;
• Establishing budgets based upon assessed needs;
• Assisting in the selection of providers to deliver services & supports;
• Ensuring that services are effectively delivered and coordinated;
• Providing for quality assurance monitoring for services and supports;
• Ensuring each person served has a designated advocate for daily
   representation

 Other SSA duties and functions include:

• Supporting individuals in determining and pursuing goals;
• Maintaining the individual as the focus while coordinating services  
   across multiple systems
• Assisting with service linkage and coordination;
• Single Point of Accountability;

Service and Support Administration shall be provided in accordance with rules adopted under section 5126.08 of the Revised Code. 

 For more information:
     
http://www.mrdd.ohio.gov/rules/PDF/5123_2-1-11.pdf  
     
http://codes.ohio.gov/orc/5126.01


Contact the Service and Support Administration Offices Monday through Friday 8 a.m. to 4 p.m. by calling Megan Yannayon, SSA Administrative Assistant at 330-634-8958 or emailing myannayon@summitdd.org
After normal business hours, weekends and holidays, please call 877-271-6733 and you will be transferred to the Summit DD Board Administrator on call.

EMERGENCY PHONE NUMBER:  Dial 877-271-6733 

Contacts:

Jerilyn George    Senior Director of SSA & Medicaid Services    330-634-8959
Eric Matheny      Director of SSA   330-634-8932

For questions regarding persons served:

 Jill Boxler SSA Manager 330-634-8952 
 Joelyn Karlson SSA Manager  330-634-8217
 Patricia Nixon SSA Manager  330-634-8930 
 Melissa Skiljan SSA Manager  330-634-8672 
 Chad Sproul SSA Manager  330-634-8654 
 Debbie Ziccardi     SSA Manager      330-634-8644 


For questions regarding payment of authorized waiver services (PAWS) or Daily Rate Application (DRA):
 Beth Loeffler  Service Utilization Manager  330-634-8810 
 Dave Madaffer     Consumer Business Services Manager      330-634-8802 
 Kelly Wood Service Utilization Manager 330-634-8071


Service & Support Administration Coordinator Directory:
SSA Directory by Last Name