Summit DD Implements New Email Security Measures

If you communicate with Summit DD staff vial email and those communications contain information that could potentially identify any person that we support, those emails will be encrypted beginning September 23. Read what information is protected and what you will need to do to retrieve that email here.

Summit DD now has the ability to ensure the protection of sensitive information communicated via email with email encryption software, Proofpoint.  Sensitive information is protected by the Health Insurance Portability and Accountability Act (HIPAA), and to be compliant with new HIPAA guidelines emails containing sensitive information from Summit DD will be encrypted effective September 23, 2013.  Employees who communicate sensitive information via email must utilize the new email encryption procedure to protect the rights of those we support.

What is sensitive information?

Sensitive information includes any information that could be used identify any person who receives services or supports from Summit DD.  Sensitive information includes, but is not limited to, full name, first initial and full last name, email address, social security number, Medicaid ID, photographic images, among others.  If any of this information is in the subject line, body, or attachments, the email will be encrypted.

What will I need to do?

Encrypted emails look the same as other emails, however the body of the email will let you know you have received a secure message and provide you with a link and instructions on how to open the email.  With your first email you will need to need to create a user login with Proofpoint encryption.  Once you log into Proofpoint you will be able to reply, forward or save the email.

Email encryption allows Summit DD to communicate safely efficiently with those do business while protecting the rights of those we support.

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