Need to report an MUI?
Within 4-Hours of Discovery Reporting:
- During business hours (8 am to 4 pm, M-F): 330-634-8MUI (8684)
- Afterhours MUI Reporting Number: 1-877-271-6733
Submit written incident reports by 3 p.m. the day after discovery
- MUI Fax #: 330-634-8553
The health safety and welfare of people we support is our primary concern. Summit DD takes this role very seriously and have many safeguards in place to ensure there is ongoing oversight in provider settings. If you have any concerns about your services at any time please contact us.
MUI or Major Unusual Incidents:
A Major Unusual Incident (MUI) is any alleged, suspected or actual incident that adversely affect the health, safety or welfare of an individual with a disability supported by Summit DD. Staff at Summit DD take the initial report, ensure immediate actions are in place, investigate the incident, and ensure that a prevention plan is in place. For incidents of an alleged criminal nature, Summit DD works with law enforcement. Summit DD has law enforcement from the Summit County Sheriff’s office at our offices to ensure coordination between our investigations. MUIs can be reported to Summit DD by staff, individuals with disabilities, families, providers or the general public a variety of ways, including the afterhours MUI reporting number.
- Learn about the MUI process for adults
- Learn about the MUI process for children
- Providers, find a complete list of MUI classifications and definitions
Provider compliance reviews ensure that providers meet the requirements set out by the Ohio Department of Developmental Disabilities (DODD). Reviews are conducted by DODD and take place at the end of the provider’s term license or at least once every five years. Reviews can also be initiated or as needed.
For more information regarding compliance visit the compliance review protocol page on DODD’s site.
QARN, or Quality Assessment Registered Nurse:
Under the guidelines of Ohio Revised Code, Summit DD conducts quality assessment reviews of all activities related to administering prescribed medications, performing health-related activities, or performing tube feedings by private providers caring for individuals with specific medical needs. This oversight helps to ensure that best practices are followed during these health-related activities and individuals’ safety is the top priority. Quality assessment reviews must be conducted at least once every three years, or as needed.
Continued Coordination of Services and Monitoring
Service and Support Administrators (SSAs) are responsible for the ongoing coordination and monitoring of a individual’s ISP. They use person-centered planning to develop, review and revise an individual’s service plan as well as gauge progress toward desired outcomes outlined in the ISP. Review and revise the individual service plan at least every twelve months or more frequently if necessary.