A New Take on your Person-Centered ISP

You might notice a few changes in your Individualized Service Plan (ISP) during your next annual meeting. As you know, your ISP is the blueprint for your services, funding, connections and goals for the coming year. You and your team create the direction and priorities, while your provider and Service and Support Administrator (SSA) or Referral and Support Specialist (RSS) monitor and set the plan in motion.

ISPs need to be clear, easy to understand and contain real outcomes. In an effort to keep your team and providers working together effectively and efficiently, Summit DD has made a few modifications to the ISP format to help everyone involved. Find out what has changed.

More focus on you

ISPs have always been about the individual.  Plans in the past have focused on the services that you need to live your life to the fullest. And while that is definitely still one of the goals of the ISP, we know that the services and supports you have is just one piece to your bigger aspirations.

In the new plan, we start gathering information from you, not your provider or even your team. We still believe providers and your team play a very important role in the process, don’t get us wrong, but to make a plan truly person-centered, it needs to start with you.

Your SSA or RSS will work with you to identify your unique strengths, interests, and preferences which will help you create the goals for your plan. You will probably get a few more questions like, “What’s working well?” or “Tell me what is not working well. Why?” These questions will help your SSA or RSS clearly understand your needs and priorities for the coming year.

Once your outcomes are identified, the services, funding or connections needed to support them will be coordinated to meet your needs.

Why are we modifying the process?

It’s our goal to create a relationship with you. Each person is unique and so are their goals and needs. By knowing you and what’s important to you, your SSA or RSS can assist you in creating a better plan – with better outcomes – that will help you live your best life.

When can you expect to see the new ISP?

There’s no need to make an appointment to create a new ISP. At your next annual team meeting you can expect to use the new ISP process. The changes have been incorporated into the schedule you have set with your SSA or RSS.

While some changes may be small, what you should notice is that you have more say in setting the direction of your outcomes. In the end, living your life according to your expectations is everyone’s goal.

Need to contact your SSA or RSS? Visit our online RSS and SSA Directory.

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